With that, Kristen has said that she's been part of the "booking process" since before she was born. These days, she helps manage a dynamic team with a passion for storytelling & strategic marketing in the hospitality space.
Phyllis Sauter was pregnant with her daughter, current CEO Kristen Moore while working as a reservationist for an airline.
In the before COVID world, or as I like to call it BC (before COVID), most hotels were able to amble along by sitting back and waiting for the booking requests to roll into their inbox. In a post-COVID world, the booking requests aren’t necessarily falling into those inboxes. Teams are going to have to find business through their own methods & likely the competitive landscape is going to be vastly more crowded than many anticipated.
Over the years I have made a short-list, by city, of my absolute favorite hotels. These hotels have made traveling for work a little bit easier & a bit more indulgent. Now that we aren’t traveling for the time being, I decided to re-create the hotel experience (or should I say hotel amenities) that I’ve missed while being on the road.
