In the before COVID world, or as I like to call it BC (before COVID), most hotels were able to amble along by sitting back and waiting for the booking requests to roll into their inbox. In a post-COVID world, the booking requests aren’t necessarily falling into those inboxes. Teams are going to have to find business through their own methods & likely the competitive landscape is going to be vastly more crowded than many anticipated.

Ok, let’s call January a tester month, shall we? My new year is officially beginning with February. I’m not sure what it is about this month, but I tend to feel extra inspired & excited to set goals for the coming year. While I’m not one to make ‘new year’s resolutions’ (although perhaps I should cut the alcohol), I am a proponent of constant self-improvement. ‘New year, new me’ and all that jazz…